As an international customer, it’s important to be aware that customs duties and taxes are determined and imposed by your local customs authorities and are not within our control. These additional charges are the responsibility of the recipient and can vary widely from country to country. We recommend consulting with your local customs office to get an estimate of any duties and taxes that may apply to your order. At UrbToy, we strive to facilitate a smooth transaction by providing all the necessary paperwork for customs clearance, but ultimately, the compliance with local regulations and the payment of any associated fees fall upon the customer. Our customer service team is available to assist with any questions you may have about customs processes and to provide guidance on how to handle these obligations efficiently.