Are there any restrictions on international deliveries, and how are they handled?

While we endeavor to make our collectibles as accessible as possible, certain international restrictions may apply, depending on the destination country’s regulations. These restrictions are often related to customs policies or import laws that may limit the types of items that can be shipped into the country. At UrbToy, we have a dedicated team that stays abreast of these regulations, ensuring compliance with all international shipping laws. Before placing an order, we recommend that our customers familiarize themselves with their country’s specific restrictions by consulting local customs authorities. In the event that a restriction affects your order, our customer support team will reach out to you with a solution, which may include modifying the order to meet legal requirements or, if necessary, processing a cancellation and full refund. Our goal is to navigate these complexities on your behalf, providing a smooth and lawful international shopping experience.