What is your policy on partial returns for bundle deals?

At UrbToy, we understand that sometimes, you may want to return an item from a bundle deal. Our policy on partial returns for bundle deals is designed to be fair and transparent. If you wish to return part of a bundle, the refund amount will be recalculated based on the bundle discount applied to the remaining items you keep. This means that the discount originally applied to the entire bundle will be forfeited for the item(s) being returned, and the refund will reflect the full retail price of the item(s) you retain.

To initiate a partial return, please contact our customer support team, who will assist you with the process and provide you with the necessary return documentation. We ask that all returned items be in their original condition, including packaging and any included accessories, to qualify for a refund.

We encourage customers to review the specific terms of our bundle deal return policy, which can be found on our website or by contacting our customer service team. Our goal is to ensure that the return process is straightforward and satisfactory for our customers.