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Can I modify or cancel my order after placing it?

We understand that sometimes you may need to make changes to your order after it has been placed. At UrbToy, we offer a limited time frame during which you can modify or cancel your order. This window is typically very short, as we strive to process and ship orders as quickly as possible. If you wish to make any changes, please contact our customer support team immediately after placing your order. They will assist you in determining whether your order can still be modified or canceled. If the order has already been processed or shipped, we may not be able to make changes. In such cases, our standard return policy will apply. We recommend reviewing your order carefully before submission to avoid the need for modifications.

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