What is your policy on price adjustments if an item goes on sale after my purchase?

UrbToy values fairness and customer satisfaction, which is why we offer a price adjustment policy. If an item you purchased at full price goes on sale within a certain timeframe after your purchase, we are happy to offer a one-time price adjustment. Typically, this timeframe is within 7 days of your original purchase.

To request a price adjustment, please contact our customer service team with your order number and details of the item in question. Once we verify the purchase and the current promotion, we will refund the difference to your original form of payment. Please note that price adjustments are not offered for items purchased with a promotional discount or for final sale items.

We aim to ensure that our customers feel confident and satisfied with their purchases, and our price adjustment policy is one of the ways we uphold this commitment.