We understand that circumstances can arise that may prevent you from returning an item within the standard 30-day return window. While our policy typically does not allow for refunds or exchanges beyond this period, we believe in flexibility and understanding when it comes to customer service. If you find yourself outside of the return window, we encourage you to get in touch with our customer support team as soon as possible to discuss your specific situation.
Our team will review your case on an individual basis, taking into account factors such as the condition of the item, the reason for the delayed return, and any extenuating circumstances you may have. While we cannot guarantee a refund or exchange in every case, we are committed to finding a fair and reasonable solution. Our aim is to ensure that your experience with our store is positive, even when things don’t go as planned.