How will I know that my order has been successfully placed?

Once you have placed your order on UrbToy, you will receive an immediate email confirmation. This email is an important document, as it confirms that we have received your order and are processing it. The confirmation email will include a summary of the items purchased, the total cost, including shipping and taxes, and your order number. This order number is crucial for any future correspondence regarding your purchase. It’s recommended to review the confirmation email to ensure that all details are correct, such as the shipping address and the items ordered. If you notice any discrepancies or do not receive a confirmation email within a few minutes of placing your order, please contact our customer support team. They will be able to look into the issue and confirm the status of your order. Additionally, you can log in to your account on our website at any time to view your order history and status. We strive to keep you informed at every step of the process, from order placement to delivery.