Do you provide a prepaid return label for international returns?

or international returns, UrbToy aims to make the process as seamless as possible. While we do not routinely offer prepaid return labels due to the varying costs associated with international shipping, we do provide comprehensive support to facilitate the return process. Customers wishing to initiate an international return should contact our customer service team to receive detailed instructions tailored to their specific location and situation.

Our team will guide you through the necessary steps, which may include providing you with the appropriate customs documentation to ensure that your return is processed efficiently and without unnecessary delays. We understand that international returns can be complex, and we strive to provide clear communication and assistance throughout the process.

Please note that while we do our best to assist with returns, the cost of international shipping for returns will typically be the responsibility of the customer. We encourage our customers to review our international return policy in full, which is available on our website, or to reach out to our customer support team for more information.