The original packaging of a product plays a crucial role in protecting the item during transit and ensuring that it can be resold if necessary. If you need to return a product but no longer have the original packaging, we ask that you inform our customer support team at the time of initiating the return. While we prefer items to be returned in their original packaging, we understand that this may not always be possible.
In such cases, we may still accept the return, but it may be subject to a restocking fee depending on the condition of the returned item and the packaging used. We will provide you with detailed instructions on how to package the item securely to minimize the risk of damage during shipping. Our team is available to assist you with any questions you may have about repackaging, and we will do our best to work with you.